Terms of service

TERMS OF SERVICE – EKOMO

OVERVIEW

Welcome to Ekomo.

The terms “we”, “us”, and “our” refer to Ekomo. By visiting or using our website, products, or services, you agree to be bound by these Terms of Service and our policies.

Our store is hosted on Shopify, which provides us with the e-commerce platform to sell our products.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our website or services.

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SECTION 1 – ELIGIBILITY & ACCOUNT

By using this website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

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SECTION 2 – PRODUCTS & INFORMATION

We make every effort to display product descriptions, images, and details accurately. However:

• Product images may slightly vary due to lighting or screen settings
• Product descriptions are provided for general information only
• Results or experiences may vary from person to person

We reserve the right to modify, discontinue, or limit any product without prior notice.

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SECTION 3 – ORDERS & PAYMENTS

Placing an order constitutes an offer to purchase.

• Orders may be accepted or rejected at our discretion
• Orders once confirmed cannot be cancelled unless otherwise permitted by our cancellation policy
• Payments are accepted through the payment methods made available on our website

We reserve the right to limit or cancel quantities purchased per person, household, or address.

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SECTION 4 – PRICING

Prices are subject to change without notice.

Prices displayed on the website may include or exclude shipping charges and applicable taxes as stated at the time of purchase.

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SECTION 5 – SHIPPING & DELIVERY

Delivery timelines displayed on our website are estimates and are not guaranteed.

We are not responsible for delays caused by courier services, natural events, public holidays, incorrect customer information, or circumstances beyond our reasonable control.

Once the order is handed over to the courier, delivery will be subject to the courier's terms and conditions.

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SECTION 6 – RETURNS & REFUNDS

All returns and refunds are governed by our Return & Refund Policy available on our website.

Ekomo accepts eligible return requests within 2 days of delivery, subject to the conditions mentioned in our Return & Refund Policy.

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SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, designs, product information, and other materials, belongs to Ekomo or is used with appropriate permission and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission.

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SECTION 8 – PROHIBITED USE

You agree not to use this website for any unlawful or unauthorized purpose, including but not limited to:

• Violating any applicable laws or regulations
• Uploading malicious software, viruses, or harmful code
• Misusing or attempting to interfere with website functionality
• Copying or misusing website content
• Providing false or misleading information
• Attempting to gain unauthorized access to our website or systems

Violation of these Terms may result in termination or restriction of access to our services.

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SECTION 9 – DISCLAIMER

All products and services are provided “as is” and “as available” to the maximum extent permitted by applicable law.

Ekomo makes no guarantees regarding specific results from the use of our products. Any information provided on our website is for general informational purposes only and should not be considered professional or medical advice unless specifically stated otherwise.

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SECTION 10 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Ekomo shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our website, services, or products.

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SECTION 11 – GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the applicable jurisdiction of the courts in India.

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SECTION 12 – CHANGES TO TERMS

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

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SECTION 13 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

Ekomo

Email: ekomobusiness@gmail.com

Phone: 9446980219

Physical Address:
Tanur, Kalad Road,
Malappuram, Kerala – 676109